Performance is many things.
Performance is...

• A key element in individual and organizational success
• At the heart of initiatives for company expansion or an individual's promotion
• Part of the evaluation process individuals and organizations use to measure effectiveness of improvement processes, programs, technology and employees
• The execution of a strategy
• The current area of focus in business
• Part of the latest jargon among the myriad of other concepts that have become trivialized by overuse in conversation and under application as a strategy for success. Eg. Leadership, team building, performance

But what does any of this have to do with your business?

If your people aren't performing, neither is your business. Learn to manage performance from all angles! Fine-tuning the skills of the people that work for you is the same thing as fining tuning that superb racing car in your garage or that latest million dollar piece of hi-tech equipment in your facility.

When you fine-tune equipment it works better!
It is . . .

• more efficient,
• more effective and
• it lasts longer!

You get the same benefits when you fine-tune your employees' skills. Finely tuned employee performance benefits business owners just like finely tuned equipment! Employees demonstrate improved performance through increased efficiency, greater effectiveness and more time on the job. The only difference is in the way that you fine-tune a person.

You don't fine tune employees by changing the oil, rotating the tires and cleaning and painting to prevent corrosion. You fine tune your employees in other ways:

Provide them with resources to

• Develop necessary skills to do their job,
• Update their skills when technology changes
• Update their skills when their responsibility changes.

Provide them with resources that augment their ability to

• Deploy themselves
• Manage projects
• Effectively coordinate activities with others including coworker, clients and vendors
• Upgrade their skills when promoted into supervisory and managerial positions

Once an employer appreciates the benefits of fine-tuning employee skills, two important employee development issues emerge:

1. The demand for an effective program to develop essential skills
2. The need for an efficient, cost-effective method to deliver the program

How does this work?
Employees learn to change challenges into opportunities.

1. They spend more time on the job instead of resolving conflict
2. More time is spent resolving problems instead of complaining, pointing fingers and blaming everybody else
3. More time is spent working collaboratively, sharing ideas and information instead of working competitively and withholding information or sabotaging others' efforts
4. More time spent on task, period.
5. More effective problem-solving: problems are identified and isolated more quickly
6. More effective decision-making
7. More effective group interaction
8. More attention is paid to assessing effectiveness
9. More attention is paid to getting the job done
10. Most people don't go to work to screw up and waste time. It happens for several reasons
    1. they don't know how to do what they do more efficiently and effectively,
    2. their company doesn't know how they can work more efficiently and effectively,
    3. their company has policies and procedures in place that actually make it impossible for them to be more effective and efficient.
    4. Or some combination of the above.
11. If you want to find out how to identify what combination of each of these is happening and deal with it effectively, there is much to learn in OPTIMUM Performance!
12. We offer a systematic approach to employee development and OPTIMUM Performance!

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